Privacy Policy

This privacy policy applies to the processing of personal data via the webshop www.inbouwspot.nl.

Inbouwspot.nl
Part of Railspot.nl B.V.
Component 153
1446 WN Purmerend
Netherlands
Chamber of Commerce number: 84959053
Email: info@inbouwspot.nl

Inbouwspot.nl respects your privacy and handles your personal data with care. We process personal data in accordance with the General Data Protection Regulation (GDPR).

1. Personal data we process

We process personal data when you use our website, place an order, create an account, or contact us.

We may process, among other things, the following data:

• first and last name;
• address details;
• email address;
• phone number;
• payment details;
• billing and shipping details;
• order history;
• IP address;
• data about your use of our website.

When you create an account, certain data is stored so that you can easily reorder and view your orders.

2. Purposes of data processing

We use your personal data for the following purposes:

• processing and shipping your order;
• creating and managing your account;
• handling payments;
• providing customer service and support;
• answering questions or requests;
• complying with administrative and tax obligations;
• analyzing and improving our website;
• improving our products and services;
• marketing purposes, including advertisements and remarketing, to the extent permitted.

3. Legal basis for processing

We process your personal data based on one or more of the following legal bases:

• the performance of a contract, for example when you place an order;
• your consent, for example for certain cookies or marketing applications;
• compliance with legal obligations, such as tax retention requirements;
• our legitimate interest, for example for improving our website and services.

4. Sharing personal data with third parties

We only share your personal data with third parties when this is necessary for the performance of our services, the processing of your order, or when we are legally obliged to do so.

We may share data with, among others:

• webshop software, such as Shopify;
• payment services, such as Shopify Payments or Mollie;
• delivery services, such as PostNL or other carriers;
• shipping and fulfillment software;
• accounting and administration software;
• analysis and advertising services, such as Google Analytics, Google Ads, and Meta/Facebook Ads;
• email and customer service providers.

With parties that process personal data on our behalf, we conclude a data processing agreement where necessary.

5. Shopify and external service providers

Our webshop is supported by Shopify. Shopify processes certain data necessary to technically enable the webshop, process orders, and support payments or other functionalities.

In addition, we use external service providers for, among other things, payments, shipping, analysis, marketing, and customer service. These parties process personal data exclusively to the extent necessary for their services.

6. Cookies and similar techniques

We use cookies and similar techniques. Cookies are small files that are placed on your device when you visit our website.

We use cookies for, among other things:

• ensuring the website functions correctly;
• remembering your preferences;
• analyzing the use of our website;
• enabling advertisements and remarketing, to the extent that you have given your consent.

During your first visit to our website, we will ask for your consent, where necessary, for placing cookies. You can adjust your cookie settings at any time via the cookie settings on our website or through your browser.

7. Retention periods

We do not store your personal data longer than is necessary for the purpose for which the data was collected, unless we are legally obliged to retain data for a longer period.

For example, a statutory retention period applies to administrative and tax data. Data that is no longer needed will be deleted or anonymized.

8. Your rights

You have the right to:

• access your personal data;
• have your data corrected;
• have your data deleted;
• have your data transferred;
• withdraw your consent for data processing;
• object to the processing of your data;
• request a restriction of processing.

You can send a request for this to info@inbouwspot.nl. We will respond as soon as possible, at the latest within the legal term.

To prevent misuse, we may ask you to confirm your identity before we process your request.

9. Security of personal data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, and unwanted disclosure.

For example, we use secure connections and limit access to personal data to persons and parties who need this data for their work.

10. Newsletters and marketing

When you subscribe to our newsletter or give consent for marketing communication, we use your email address to send you information, offers, or updates.

You can unsubscribe from marketing communication at any time via the unsubscribe link in the email or by contacting us.

11. Complaints

Do you have a complaint about how we handle your personal data? Please contact us at info@inbouwspot.nl. We would be happy to try to resolve your complaint together with you.

You also have the right to lodge a complaint with the Dutch Data Protection Authority.

12. Changes to this privacy policy

We reserve the right to amend this privacy policy. The most current version is always available on our website.

In the event of significant changes, we may inform you about this via our website or by email.

13. Contact details

Do you have any questions about this privacy policy or about how we handle your personal data? Please contact us.

Inbouwspot.nl
Part of Railspot.nl B.V.
Component 153
1446 WN Purmerend
Netherlands

Email: info@inbouwspot.nl
Phone: 0299 700231
Chamber of Commerce number: 84959053